The report claimed that the fallout rate for the Nintendo Wii is only 2.7 percent, while Sony’s PS3 had a 10 percent fallout rate and Microsoft’s Xbox 360 had a huge fallout rate of 23.7 percent for the first 2 years. Even though there was a high failure rate, SquareTrade still claimed that the Xbox 360 fallout numbers were actually under-stated. This was due to other failures being reported by consumers to Microsoft directly. Out of the statistics, almost half of the failures were contributed by RROD (Red Ring of Death), while the rest pointed to disc read and display concerns.
It was also found that high failure rates had something in common with console usage in the first two years especially. The Xbox 360 was claimed to be consumed for an average of 1191 minutes per month, followed by the PS3 at 1053 minutes and Nintendo’s Wii at 516 minutes per month, based on averages. But on the bright side, the Xbox failure rate is expected to decline particularly since the Jasper chipset update is supposed to fix the RROD issue.
Other factors that might make the Xbox and PS3 more prone to failure are that they use a higher-end technology than the Wii. For example either in design, manufacturing or other mechanical spinning parts such as a hard disk drive or optical drive that has a tendency to be not as reliable over time.
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